SHIPPING POLICY

LAST DATE FOR MADE TO ORDER THIS CHRISTMAS : 6th DECEMBER

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Your purchase will be posted 1st class Royal Mail.

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In stock items will be shipped within 2 days.

Made to order items are shipped within 7 days

Please be aware that postal services are affected by the Covid crisis so may take longer than usual.​

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I'm offering free shipping over £20 during the Covid crisis.

Orders upto £20 shipping is £2.50 

Free shipping on ring sizers

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Please contact me for overseas shipping charges, buyer is responsible for import & customs charges.

I am not accountable for delays caused by postage & shipping 

RETURN POLICY

I'd love for you to love your Jackie Vine Jewellery & back that up with our returns policy.

If you are not happy with your purchase please contact me within 14 days. I'll happily replace or refund your purchase including original postage costs

The product must be unused and unworn with its original packaging.

Buyer pays the cost of return postage 

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EXCLUDED FROM RETURNS

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- Customised and personalised products, unless faulty

- Earrings, unless faulty

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PAYMENT METHOD

payment by credit and debit card using WIX

WHOLESALE INQUIRIES

I am currently not set up for wholesale orders